Frequently Asked Questions

Verification Facility
It refers to facilities established in accordance with the criteria determined by the Agency and/or institutions authorized by the Agency, which verify that returned empty packaging is included in the Mandatory DMS, count them to clear the deposit value, and render them unusable so that they cannot be revalidated by the system.
After registering on dbys.gov.tr, the required documents are listed under the “Company Information - Documents” section.
For field organizations, you may submit a request through the Field Operations Support Platform to the authorized DFMS Operator or the relevant stakeholder.

Discover more

Help Center

Discover the information and support topics you need about the Deposit Management System here.

Training Videos

Learn the Deposit Management System step by step with the training videos and documents prepared for you.